The service will focus on offering primary healthcare services, referrals and linkage to care, pre-post counseling, condom distribution, and psychosocial support to disadvantaged individuals who face difficulties accessing formal healthcare systems. This includes migrants, asylum seekers, refugees, undocumented people, homeless individuals, sex workers, and drug users. Additionally, the service will provide free and anonymous rapid tests for HIV, HCV, and HBV, as well as offer detailed information on prevention and safe practices. Interventions will be conducted through individual and small group sessions, with an emphasis on community mobilization.

Yes, services by professional cultural-linguistic mediators will be activated to address the linguistic and cultural difficulties that many immigrants encounter in their relationship with health professionals.

Yes, STI/HIV/BBV testing will be offered to all migrants based on their sexual history and risk assessment. Migrants with risky behaviors (such as men who have sex with men and sex workers) will also receive counseling about safer sex practices and biomedical interventions to prevent HIV transmission.

The medical evaluation will include a detailed collection of medical history (including previous health problems, medications taken, and any allergies and vaccinations), family and social history (including information about the migratory path), and an assessment of the patient’s symptoms and mental health. Sexual history taking and counseling about safer sex practices will also be part of the consultation

Yes, services by professional cultural-linguistic mediators will be activated to address the linguistic and cultural difficulties that many immigrants encounter in their relationship with health professionals. The mediators will be experts who share the same culture as the patients and have been trained in the biomedical field, and they will intervene in person to support the doctor-patient relationship.